Emtech is a small manufacturer in Roanoke County. We are seeking an energetic, detail-oriented Data Entry and Customer Service Representative. We have casual dress and a casual atmosphere. We do not deal with the public, our business is through the mail or over the phone or email. Our hours are 8:30 to 5:00 M-F.
Responsibilities for Customer Service and Data Entry:
- Enter orders into our computer system
- Answer calls and emails and help the customer with whatever they need, such as a remake, status check, or a supply order. Answering phones such as in a call center.
- Other tasks as requested.
Qualifications:
- Good written and spoken communication skills.
- Must be organized and have ability to multitask.
- Basic computer and office skills.
- Must have experience with answering the phone and emails - please do not consider customer service experience as CMA, home health aid, bartender, server, or retail sales. We need customer service in an office environment.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Roanoke, VA 24019: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have dependable child care if applicable so that this will not be an issue for missing work.
- We need a dependable person who is willing to invest several years in a job. Have your previous jobs been for at least 1 year?
Experience:
- customer service in an office - not retail, CNA, or serving: 2 years (Required)
- Data entry: 1 year (Required)
Work Location: In person
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