Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.
Our growing company and busy RCM department is seeking an Overpayment Analyst. As an Overpayment Analyst you will research and resolve overpayment discrepancies, credit balances, returned refund checks and handle patient concerns as needed.
This is a fully #REMOTE position.
- Work and resolve accounts reported as an overpayment. These include insurance overpayments (takebacks, offsets, refunds), patient overpayments (transfer credits and refunds) and posting errors.
- Initiate refunds of identified overpayments and resolve open discrepancies
- Monitor takebacks and initiate refunds as appropriate
- Review and resolve credit balances
- Accept phone calls and resolve patient concerns related to account balances
- Research returned refund checks and take the necessary action to resolve
- Identify problem accounts/processes/trends and escalate as appropriate
- Utilize effective documentation standards that support a strong historical record of actions taken on the account
- Perform basic math to ensure accurate statement of accounts receivable
- High school diploma/GED
- 1-2 years of related experience required
Additional Information
Job Type:
- Full-time, #REMOTE
All your information will be kept confidential according to EEO guidelines.
Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
