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Front Desk/Lead Receptionist for Hotel and Hostel in Hollywood & West Hollywood
A full-time Front desk/Lead reception position is open for a Hotel and Hostel in Hollywood and West Hollywood. Shifts are available 5 days a week from 8am-4pm or 4pm-12am. Weekend availability is also preferred. Valid driving license and work authorization are required.
The Front Desk/Lead Reception works with the General Manager on various tasks. On the days the General Manager is not on duty, the Front Desk/Lead Reception is responsible for overseeing that all aspects of the business are running smoothly. The ideal person is able to work independently while also being part of a team.
Our Hotel and Hostel provides clean, safe, fun and affordable accommodations to backpackers and travelers alike. We strive to create and maintain a professional, positive and fun environment, for all staff and clientele.
Responsibilities:
- Provide excellent customer service.
- Check guests in and out.
- Calculate and collect credit card and cash payments.
- Process reservations.
- Audit future reservations.
- Answer phones, emails, and messages.
- Update daily room allocations on OTA’s.
- Assist in training new employees.
- Effectively communicate with receptionists, housekeeping and maintenance.
Skills:
- Great Customer Service
- Motivated
- Positive Attitude
- Organized
- Pays Attention to Detail
- Ability to multitask
- Problem Solve
- Find Solutions
- Effective Communication
- Maintenance knowledge a plus but not required
Job Type: Full-time
Pay: $16.78 - $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Los Angeles, CA 90028: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
