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SUMMARY: Assisting the HR Director with interviewing, screening, testing, and referring applicants for job openings throughout the Organization. May assist with job description updates by performing the following duties. Develops policy and directs and coordinates Human Resources activities, such as employment, compensation, Employee relations, benefits, select areas of training and uniforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.
- Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
- Review applications and prescreen applicants to obtain work history, education, training, job skills, and salary requirements, while providing information concerning the organization, the job opportunities available, and employee benefits.
- Acquires independent judgment and discretion to do initial screening and reject applicants from Human Resources and/or department management.
- Keep all job openings updated and posted throughout the Organizations employee information boards.
- Initiate contact with potentially qualified candidates for specific job openings.
- Screen and refer candidates for additional interviews with Management in the organization.
- Send selected candidates for preliminary drug screen and pre-employment physical.
- Coordinate communication with applicants.
- Coordinating new hires with New Hire/Onboarding process.
- Track the progress of applicants through the hiring process until clearance is received from Gaming Commission.
- Assist the HR Director by developing and maintaining contacts, to include schools, alumni groups, and other public agencies to identify sources of qualified candidates.
- Coordinate the Casino's participation in the setup of displays and recruit applicants at job fairs.
- Make public presentations at schools, organizations, and job fairs promoting the organization, its job opportunities, and employee benefits.
- Placing all job advertisements on social media platforms and Organizations career site.
- Attracts applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites.
- Act as liaison with employment agencies, college and industry associations.
- Staying current on the company's organization structure, personnel policy, and federal and state laws regarding employment practices.
- Review and edit job descriptions.
- Assist with translation of documents as needed.
- Assist and participate in the compilation of wage surveys and compensation analysis.
- Assist with Training, New Hire Orientation, Employee Events, and Recognition Programs.
- Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
- Provides leadership and coordination in the day-to-day department administration, processes, and programs, which include but not limited to organization-wide operational excellence, performance improvement, manager/supervisor development, and company-wide guest service plan.
- Analyzes training operations in all departments for alignment with overall performance expectations.
- Proactive involvement in planning, review and development of existing and future Performance Management including annual reviews, coaching sessions, and performance ranking.
- Continuously assesses and develops strategic business and operational plans for company-wide training and development needs.
- Collaborates with management to identify performance improvements and other solutions and/or support to address departmental performance challenges.
- In accordance with organizational guest service strategy, drives service standards in all departments.
- Implements and manages strategies to measure company-wide performance standards.
- Formulate training policies, programs, and schedules, based on knowledge of identified training needs, company production and service processes, business systems, or changes in procedures or services.
- Select appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play, and computer-based training.
- Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
- Train assigned instructors and supervisory personnel in effective techniques for training, such as new employees' orientation, on-the-job training, sales techniques, health and safety practices, management development, and adaptations to changes in policies, procedures, and technologies.
- Research and select outside consultants and trainers to conduct training in specific topics.
- Maintain records and prepare statistical reports to evaluate performance of instructors and monitor progress of trainees.
- Coordinate established training courses with technical and professional courses offered by community schools.
- Screen, test, counsel, and recommend employees for participation in internal or external educational and training programs.
- Other duties relative to the various aspects of planning, coordination, monitoring and implementing of training and development may be assigned.
- Assist with creating forms and edit communication materials.
- Maintain excellent communications with all Directors and Supervisors.
- Implements approved departmental policies and procedures.
- Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
- Prepare necessary data for the budget in area of responsibility.
- Keep abreast of competitive changes including industry trends and local competitive set.
- Develop, maintain and nurture a positive work environment.
- Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
- Help coordinate and supervise training, assignments and development of subordinates.
- Generate and analyze turnover report for all tribal entities.
- Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
- Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
- Perform any other duties that may be assigned from time to time.
SUPERVISORY RESPONSIBILITIES: This job does not require supervisory duties.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position with or without accommodation.
EDUCATION and/or EXPERIENCE:
- Must have a high school diploma or equivalent.
- Associate's degree (A.A.) or equivalent from two-year College or technical school preferred.
- 2-4-year related experience and/or training; or equivalent combination of education and experience highly preferred.
MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to supply concepts such as fractions, percentages, ratios and proportions to practical situations.
REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw called conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:
- Must pass periodic random drug screens.
- Must be able to pass background suitability investigation.
- Must obtain a Tribal Gaming License.
- Must obtain all other applicable certifications and licenses.
- Must provide proof of eligibility to work in the United States within 72 hours of employment.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 10 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions and may be exposed to loud noise for extended periods.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
