Telesales Representative, Postage Meter Supplies (REMOTE)

 

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At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

Job Description:

This is SendTech's entry-level Inside Sales role. You will be on a high-volume call-dialer selling office, mailing, and shipping consumable supplies. Our Inside Sales team is also hiring for: Inside Sales, Sales Consultant. Scope and requirements differ, please refer to the job postings for details.

We will reward your sales success with rapid promotional opportunities, SPIFF's, and uncapped commission (the total target compensation for this position, at 100% goal achievement, is estimated to be $50,000 annual).

Location: U.S. Remote, Central Time Zone or Eastern Time Zone (Preferred: Florida, Texas, Wisconsin).

You are:

Self-motivated, goal-driven, resilient, and persuasive. A performance-driven contributor who can multi-task with two phone systems, for both outbound and inbound calling, and apply inside sales techniques to recommend products and close sales. You excel at quickly building rapport over the phone, asking qualifying questions to assess needs, and recommending appropriate postage meter supplies to key decision makers at current Pitney Bowes clients. You are comfortable with a high-volume, high-rejection position.

You will:

• (CLIENT) Close Sales to clients’ satisfaction:
  • Sell Pitney Bowes Postage Meters and office, mailing, and shipping consumable supplies to existing business clients via high volume outbound calling.
  • Overcome objections by positioning product benefits, current promotions, and the company’s value proposition.
• (TEAM) Cultivate your work environment:
  • Participate in at least one team development activity, new employee mentorship, committee, training, or volunteer activity each year.
  • Partner with internal teams to resolve all errors and client escalations.
• (WIN) Achieve quota and productivity goals:
  • Consistently achieve monthly sales quotas, understanding that high-productivity KPIs (e.g. 150-200 calls per day), punctuality, and dependable attendance is critical to success.
  • Rapidly navigate complex software systems to accurately record customer transactions and create invoices with an error rate of less than 6% each month.
• (INNOVATE) Exceed quotas and client expectations:
  • Identify and implement changes needed to improve performance.
  • Raise the bar for yourself, your team, and the client.

Your background:

As a Supplies TeleSales Agent, you have:

• 1+ years of sales or customer service experience with a strong track record of exceeding goals set by others (sales, sports, etc.).
• Proven core sales skills, including resiliency, overcoming objections, closing sales, and both recognizing and identifying opportunity in difficult situations.
• Intermediate PC skills, with a strong ability to work in multiple screens simultaneously. Proficient in Microsoft Office Suite and basic computer and internet troubleshooting.
• Home office/desk with reliable high-internet service sufficient to meet the needs of the position. All computer equipment and peripherals will be provided.
• Available to work Monday through Friday, 8:00am-4:30pm Central Time.

Preferred

• Track record of success penetrating and maintaining accounts - B2B, inside sales, telemarketing.
• Experience, with consistent success, selling over the phone in a telesales or call center environment.
• Proven success working from home.

To be successful working remote, you must:

• Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
  • Have dependent and child-care arrangements
  • Be comfortable primarily communicating with colleagues via videoconference
  • Be as productive (if not more) working from home as in office
  • Be able to work independently with little direction
• Have the technology to work successfully at home
  • Reliable high-speed internet
  • In-house, hard-wired internet connection
  • Internet Service Speeds, while working, must support a minimum 30 Mbps download
    • Check your current speed at www.speedtest.net; ongoing checks once working are required

Compensation:

The wage for this position is $15.87 / hour base plus uncapped commission pursuant to the Pitney Bowes sales incentive plan's terms and conditions.

Our Team:

Our Sending Technology Solutions business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our mailing and shipping technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments.

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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