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Under the supervision of the Security Supervisor/Manager, dispatches security personnel to emergency and non-emergency calls for service. Process, and record emergency and non-emergency calls for service. Operates a computer dispatch system, and monitors alarms & access control systems for service & response. Visually monitor extensive CCTV system, and other duties assigned. Must possess and maintain a valid driver’s license. Salary Range: $28.23 - $40.44/hourly
* Ability to communicate with supervisors, staff, patients, and visitors accurately, timely, and using appropriate methods e.g. phone, letters, memos, email, type 30 WPM etc. * Ability to produce documents and paperwork following established policies and guidelines. * Ability to work assigned shifts according to schedule, or other assigned shifts & duties. * Coordinate and prioritize multiple requests for service received simultaneously ensuring all calls are properly dispatched and documented. Skill in interacting diplomatically with the public in a high volume, continuous public contact setting. * Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization. * Skill in speaking clearly and distinctly, using correct English to communicate with public and department personnel in a concise and informative manner. * Ability to prioritize and disseminate information quickly and accurately, and to act on such information. * Skill in word processing using Windows based software including Excel spreadsheets/graphs required. Additionally, the ability to edit and update systems, files, and documents. * Ability to identify and use resources to solve problems and provide more efficient service. * Skill in operating two way radio equipment, and routine maintenance of same. * Ability to effectively operate various forms of alarm, access control systems, and handle routine maintenance of same. * General knowledge of basic medial and law enforcement terminology. * Ability to establish and maintain cooperative working relationships with security personnel, police officers, and Medical Center, RNPH, and Medical Plaza employees. Preferred * California Public Safety Basic Certification (120) hour course completed
